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Legal

Privacy Policy

Last Updated: September 3, 2026

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

A. Information You Provide

This may include:

  • Full name
  • Mobile/telephone number
  • Email address
  • Residential or correspondence address
  • Property preferences
  • Project or apartment-related requirements
  • Enquiry details and messages
  • Information provided during site visits or property enquiries
  • Information provided for booking, documentation, or other transactions
  • Any other information you voluntarily provide to us

You are not required to provide information that is not necessary for your particular enquiry or transaction.

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of access
  • Approximate geographic location
  • Referring website
  • Website interaction and usage information

This information may be used to maintain website security, understand website usage, and improve our services.

2. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Responding to enquiries and requests
  • Providing information about our projects and properties
  • Scheduling site visits
  • Communicating with prospective customers
  • Processing bookings, applications, or transactions
  • Providing customer support
  • Managing customer and business relationships
  • Sending important project or transaction-related communications
  • Sending promotional or marketing communications where permitted
  • Improving our website, services, and customer experience
  • Preventing fraud, misuse, unauthorized access, and security incidents
  • Maintaining business, financial, legal, and regulatory records
  • Complying with applicable laws and governmental requirements
  • Protecting our legal rights and interests

We will generally collect and process personal information only for specified and reasonably necessary purposes.

3. Enquiries and Contact Forms

If you submit an enquiry through our website, we may collect information such as your name, phone number, email address and enquiry details.

We use this information to contact you regarding your enquiry and provide relevant information about our projects, properties, services, or other requests.

By submitting an enquiry form, you consent to us contacting you through the communication details you have provided, subject to applicable law.

You may request that we stop sending promotional communications at any time.

4. Marketing Communications

Where permitted by applicable law, we may contact you through:

  • Telephone calls
  • SMS
  • Email
  • WhatsApp or similar messaging services
  • Other electronic communication channels

Marketing communications may include information about:

  • New projects
  • Project launches
  • Property availability
  • Offers or promotions
  • Events
  • Construction or project updates
  • Other services offered by Super Homes Constructions

You may opt out of promotional communications by contacting us using the details provided below or by following the unsubscribe instructions included in the communication, where available.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure website traffic
  • Maintain website security
  • Provide relevant content or advertising, where applicable

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary with trusted third parties, service providers, or professional advisers who assist us in operating our business.

These may include:

  • Website and hosting providers
  • CRM and customer-management service providers
  • Communication and messaging providers
  • Marketing and advertising service providers
  • IT and cybersecurity providers
  • Payment and financial service providers
  • Legal, accounting, and professional advisers
  • Contractors, consultants, or service providers involved in providing requested services
  • Government authorities or regulatory bodies where legally required

Where we engage third parties to process personal information on our behalf, we expect them to handle such information appropriately and in accordance with applicable requirements.

7. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites and services, including social-media platforms, maps, payment services, or other external websites.

Once you leave our website or interact with a third-party service, that third party's privacy policy may apply.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Accidental loss
  • Misuse
  • Alteration
  • Destruction
  • Other unauthorized processing

However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where required for:

  • Providing services
  • Maintaining business records
  • Completing transactions
  • Resolving disputes
  • Establishing or defending legal claims
  • Complying with legal, accounting, tax, regulatory, or other obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about the personal data we process about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a grievance regarding our handling of your personal information
  • Nominate another individual to exercise applicable rights on your behalf, where permitted by law

Requests may be submitted using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

The rights available to you may depend on the applicable law and the circumstances of the processing.

11. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests where the information is necessary for those purposes or where another lawful basis for processing applies.

12. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly request or collect personal information from children except where permitted and appropriately handled under applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can take appropriate action.

13. Data Transfers

We may use service providers or technology infrastructure that process information from locations outside your state or, where applicable, outside India.

Where personal information is transferred or processed outside India, we will take such steps as may be required under applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Changes to our website or services
  • Changes in technology
  • Changes in applicable laws or regulations
  • Changes in privacy or security practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Super Homes Constructions
  • Address: #8-2-103/4, Adj. to HP Petrol Pump, Shakti Nagar, Karmanghat, Sagar Road, Hyderabad 500079, R.R. Dist.
  • Email: info@superhomes.co.in
  • Phone: +91 90005 66264

We will review and respond to privacy-related requests in accordance with applicable law.

16. Grievance Redressal

If you have a concern regarding the collection or processing of your personal information, we encourage you to first contact us using the details above so that we can investigate and address your concern.

Where applicable, you may also have the right to approach the relevant regulatory or statutory authority in accordance with applicable Indian law.